Netsupport School

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CertifiedEducation quality
Netsupport School

Netsupport School

Learning Management
Classroom management and instruction software for schools.

With dedicated assessment, monitoring, collaboration, and control features, all easily reached through its intuitive interface, NetSupport School allows teachers to leverage the full value of technology-enhanced teaching. Developed with teachers, for teachers, it has a host of easy-to-use tools available in just one click, plus three graded user modes (Easy, Intermediate and Advanced) to support teachers’ edtech confidence and ensure there are as few barriers to its use as possible. As well as monitoring students’ activity to keep them focused and safe, NetSupport School helps teachers to deliver a range of learning content formats and encourage interaction with tools such as online surveys, a student feedback mode, chat, message and a gamified Q&A module. Tools such as chat, help requests, sending out/collecting work in one click (and more!) help with social distancing in class - plus, its monitoring and collaboration tools even help teachers instruct students spaced over separate rooms.

Age groups 
High School
Middle school
Mobile iOS
Mobile Android
Desktop Mac
Desktop Windows
Offline play 
Internet required
Educational Quality
Learning Goals

The pedagogical analysis covers how the product supports learning of the identified skills. The student’s role is assessed by four contrary pair parameters, which are selected to cover the most essential aspects on the use of the product.

NetSupport school has several features to present new information to students and many of them are very interactive. Moreover, the solution allows adapting its features to the student's needs and type of activities, as well as the teacher's own skill level. Monitoring is easy and the teacher can activate the student's in several ways. The teacher can be sure the students are doing the right things. Therefore the teacher can focus on teaching instead of managing technology.
NetSupport schools can be used for delivering content to the whole class and also for very individual guidance. Change to add lesson objectives and outcomes is a great way to make them visible for learners and that way help their reflection, and tools like tasklist give structure to learning. The interaction tools promote rehearsing and revision (Question-Answer, Test Console), as well as more creative and open-ended work (presentation and white-board, file sharing options).
The teacher can compare students' progress easily using the product. All students can do the same activities or different, depending on the teacher's plan. There are some great tools for giving both open assignments and more linear and fixed tasks. The Journal helps to document progress and gives a chance for continuous note-taking.
NetSupport School is build to help collaboration between teachers and students, but there are also great features that allow student-to-student collaboration and teamwork, such as question-answer in teams. A chance to have a shared journal and a way of letting several students to use the whiteboard at the time allow for easy sharing.

The following are the high educational quality aspects in this product.

Teachers have a wide range of tools to manage classroom actions and are able to produce versatile tasks.
Using Netsupport Schools lets the teacher focus on teaching instead of managing the class or technology.
Features like digital presentation tools or group quizzing allow for interesting and active classroom teaching.

The supported learning goals are identified by matching the product with several relevant curricula descriptions on this subject area. The soft skills are definitions of learning goals most relevant for the 21st century. They are formed by taking a reference from different definitions of 21st century skills and Finnish curriculum.

Subject based learning goals

Students practice using ICT to interact with non-school actors, also internationally.
Practice a variety of interaction, collaboration, and good manners.
Students are treated with respect and guided towards friendliness and good manners.
Students are encouraged to find appropriate forms of expression and use ICT to document and evaluate their work output.
Learn the key concepts of ICT.
Students are directed to act according to their role and the nature of the medium and to take responsibility for their communication.
Students will be guided to responsible and safe use of ICT, good behavior and knowledge of the basic principles of copyright.
Information and communication technologies (ICT) are widely used in various subjects and in other school work.
Practicing the use of hardware, software and services and learn the basic principles of how to use and operate them.
Practicing keystrokes as well as other basic text production and processing skills.
Pupils gain experience in learning community-based services and practice using ICT in a variety of interactions.
Students are instructed in the appropriate use of various communication channels and styles.
Practice basic ICT skills and learn how to use them as learning tools.
Creating opportunities for students to find, experiment and use the most appropriate working methods and tools for their own learning and work.
Students practice searching for information from multiple sources using search services. They are guided to utilize sources to produce their own knowledge and to practice critical evaluation of knowledge.
Students learn how to use various hardware, software, and services, and understand their logic of use and function.
Teaching uses community-based services and recognizes the importance of collaboration and interaction for learning, exploration and creation.
Students are encouraged and directed to positive interaction and collaboration.
Analyzing the media environment learn about its effects.
Students practice expressing their opinions constructively and applying their skills in a variety of performance, collaboration and interaction situations.
Pupils get and share experiences in working with digital media and age-appropriate programming.
Guiding the students to responsible behaviour by consideration of, for example, the concepts of data protection and copyright, and the consequences of irresponsible and unlawful conduct.

Soft skills learning goals

Practicing to work with others
Practicing communication through different channels
Learning to understand the meaning of rules, contracts and trust
Practicing to give, get and reflect feedback
Practicing versatile ways of working
Practicing to find, evaluate and share information
Practicing keyboard skills and touch typing
Building common knowledge of technological solutions and their meaning in everyday life
Using technology as a part of explorative and creative process
Using technological resources for finding and applying information
Understanding and practicing safe and responsible uses of technology
Using technology for interaction and collaboration
Using technology as a part of explorative process
Learning to face respectfully people and follow the good manners
Learning to build information on top of previously learned
Encouraging to build new information and visions
Learning to combine information to find new innovations
Practicing to notice links between subjects learned
Practicing to argument clearly own opinions and reasonings
Learning decision-making, influencing and accountability
Encouraging positive attitude towards working life
Practicing time management
Practicing to use information independently and interactively
Using technology resources for problem solving
Understanding technological system operations through making

The Finnish Educational Quality Certificate

Our Quality Evaluation Method is an academically sound approach to evaluating a product’s pedagogical design from the viewpoint of educational psychology.

The method has been developed with university researchers and all evaluators are carefully selected Finnish teachers with a master's degree in education.

More about the evaluation