Go back
CertifiedEducation quality

NetSupport Limited
Remote learning
Cloud-based teaching and management platform for classroom and home-based teaching and learning. is a cloud-based teaching and management platform, providing the essential tools for classroom and home-based teaching and learning.

Teachers can easily connect to their students’ devices and view their screens to monitor activity such as the current applications they’re using or websites they’re visiting. They can easily explain and demonstrate lesson activities using the screen-sharing and audio broadcast features - plus, give every student a voice with chat and messaging tools.

In addition, teachers can also define ‘allowed’ and ‘restricted’ lists of websites and applications to keep everyone safe, lock students’ screens to gain attention, gauge topic understanding with surveys, and support students when they ask for help via the help request tool.

With no swapping between solutions required for in-school and/or remote learning, it’s a simple and effective way to provide continuity for students and reduce edtech fatigue for teachers.

Age groups 
Middle school
High School
Desktop Windows
Mobile Android
Offline play 
Internet required
Educational Quality
Learning Goals

The pedagogical analysis covers how the product supports learning of the identified skills. The student’s role is assessed by four contrary pair parameters, which are selected to cover the most essential aspects on the use of the product.

Active has several ways how the teacher can notice and support student's activity. Monitoring is easy and the teacher can approach students through text chat or activate them with a Survey. At its best, delivering the content with frees the teacher from worry. Therefore the teacher can give the students more freedom to work independently and focus only on supporting them.
Construct scales well for various learning situations. It can be used for delivering content to the whole class and also for very individual guidance. The chat and chances for asking for help are easy to use, which allows learners to also take responsibility for their learning and reflect when they want to get the teachers' attention. The tools like Quick launch, chat, screen share, and presentation allow very multimodal use of learning resources.
The lessons held with are completely in control by the teacher, and their progress can be scheduled accurately. can be used to set equal learning paths for all users or the teacher can provide differentiated instructions and contents for different students. With block tools, the teacher can decide how much free exploration is allowed or promoted. Yet, the teacher can also confidently allow very explorative and creative use of digital resources.
Collaborative is build for collaboration between teacher and students. There are several good tools for guidance and communication, and using an easy digital channel can even lower the threshold for reaching out to the teacher. complements other LMSs' in a great way since it gives tools for real-time communication, which are often lacking in other environments.

The following are the high educational quality aspects in this product.

In Teachers have a wide range of tools to manage classroom actions and are able to produce versatile tasks and contents to support remote lessons.
Using lets the teacher focus on teaching as they can be confident of what their students are doing with their devices. gives good tools for teacher-student communication and lowers the threshold of asking for help also in distance learning.

The supported learning goals are identified by matching the product with several relevant curricula descriptions on this subject area. The soft skills are definitions of learning goals most relevant for the 21st century. They are formed by taking a reference from different definitions of 21st century skills and Finnish curriculum.

Subject based learning goals

Oppimaan oppimisen taitoja vahvistetaan.
Työn suunnittelua, tavoitteiden asettamista sekä työskentelyn ja edistymisen arviointia harjoitellaan.
Vahvistetaan oppilaiden aktiivista roolia oppimisprosessissa ja luodaan edellytyksiä oppimista tukeville myönteisille kokemuksille ja tunteille.
Oppilaita kannustetaan ottamaan vastuuta opiskeluun liittyvien tavoitteiden asettamisesta, työn suunnittelusta ja oman työskentelyprosessin ja etenemisen arvioinnista.
Harjoitellaan keinoja tarkkaavaisuutensa ja keskittyneisyytensä ylläpitämiseen sekä ohjausta teknologian ja muiden apuvälineiden hyödyntämiseen opiskelussaan.
Tiedon rakentumisen erilaisia tapoja tutkitaan yhdessä ja oppilaita rohkaistaan tuomaan esille omaa kokemustietoaan ja pohtimaan sen merkitystä ajattelulleen.
Oppilaiden omia ideoita tuetaan.
Monilukutaitoa vahvistetaan tarkastelemalla erilaisia tekstejä tekijän, katsojan sekä käyttöyhteyksien ja -tilanteiden näkökulmista.
Oppilaat harjaantuvat kaikkien aistialueiden ja tietämisen tapojen monipuoliseen hyödyntämiseen oppimisessa.
Medialukutaitoa syvennetään osallistumalla ja työskentelemällä eri medioiden parissa.
Tieto- ja viestintäteknologian perustaitoja harjoitellaan ja opitaan käyttämään niitä opiskelun välineinä.
Harjoitellaan laitteiden, ohjelmistojen ja palveluiden käyttöä ja opetellaan niiden keskeisiä käyttö- ja toimintaperiaatteita.
Keskustellaan ja luodaan yhdessä tvt:n turvallisia käyttötapoja ja hyviä käytöstapoja.
Tieto- ja viestintäteknologiaa (tvt) hyödynnetään monipuolisesti eri oppiaineissa ja muussa koulutyössä.
Oppilaat oppivat käyttämään erilaisia laitteita, ohjelmistoja ja palveluita sekä ymmärtämään niiden käyttö- ja toimintalogiikkaa.
Oppilaita kannustetaan oma-aloitteiseen tieto- ja viestintäteknologian hyödyntämiseen erilaisissa oppimistehtävissä sekä eri tehtäviin sopivien työtapojen ja välineiden valintaan.
Oppilaita opastetaan käyttämään erilaisia viestintäkanavia ja -tyylejä tarkoituksenmukaisesti.
Strengthen the active role of students in the learning process and create the conditions for positive experiences and emotions to support learning.
Information and communication technologies (ICT) are widely used in various subjects and in other school work.
Students are encouraged to use ICT on their own initiative in a variety of learning tasks and to choose the appropriate working methods and tools for different tasks.
Students are instructed in the appropriate use of various communication channels and styles.
Media literacy is enhanced by participating and working with different media.
Students are encouraged to express their views through a variety of communication and influencing tools.
The skills of producing, interpreting and communicating knowledge are practiced in a variety of subject-specific ways and in a collaborative manner.
Students are instructed to identify the most natural ways to learn and pay attention to their own learning habits.
Thinking skills are developed by creating diverse opportunities for independent and collective problem-solving, argumentation, reasoning and drawing conclusions, and for recognizing interactions and interrelationships between systems and thus for systemic thinking.
The student should reflect on the future of studying and of one's own thinking and working methods.
Practicing ways for concentration and staying focused, and guiding the student in the use of technology and other tools in their studies.
Use of various communication systems and community-based services in education.

Soft skills learning goals

Learning to face respectfully people and follow the good manners
Encouraging to build new information and visions
Practicing to give, get and reflect feedback
Enabling the growth of positive self-image
Encouraging positive attitude towards working life
Practicing time management
Practicing decision making
Practicing versatile ways of working
Using technology as a part of explorative and creative process
Learning to understand and interpret diverse types of texts
Practicing persistent working
Learning to plan and organize work processes
Practising visual recognition
Encouraging the growth of positive self-image
Practicing to create questions and make justifiable arguments based on observations
Practicing to observe spoken and written language
Understanding and practicing safe and responsible uses of technology
Learning to acquire, modify and produce information in different forms
Encouraging students to be innovative and express new ideas
Creating requirements for creative thinking
Practicing to use information independently and interactively
Practicing to find, evaluate and share information
Learning to find the joy of learning and new challenges
Practicing keyboard skills and touch typing
Understanding technological system operations through making
Building common knowledge of technological solutions and their meaning in everyday life
Practicing to evaluate one's own learning
Practicing to take care of one's own and other people’s safety
Practicing to take care of own and other people’s safety
Learning decision-making, influencing and accountability
Practicing communication through different channels
Practicing to take responsibility of one's own learning
Learning to understand the meaning of rules, contracts and trust
Using technology for interaction and collaboration
Practicing to find ways of working that are best for oneself
Learning to notice causal connections
Developing problem solving skills
Practicing to notice causal connections
Practicing to work with others
Connecting subjects learned at school to skills needed at working life
Practicing logical reasoning to understand and interpret information in different forms
Practicing fine motor skills

The Finnish Educational Quality Certificate

Our Quality Evaluation Method is an academically sound approach to evaluating a product’s pedagogical design from the viewpoint of educational psychology.

The method has been developed with university researchers and all evaluators are carefully selected Finnish teachers with a master's degree in education.

More about the evaluation